customer service

Use this form to send a message to any of our department.
Shipping Outside the United States.
Using your credit card at is completely safe.
Our merchandise return policy.
Use of "Cookies".
Your Privacy.


Top. To get in touch with us please email us at one of the following addresses: -- for answers to any questions you may have about our products or our ordering process -- to report errors or problems with the web site

A *real* human being will respond to your email promptly! :) You can also call us at (917) 214-8563 during business hours (Eastern Time).

Use this form to send a message to any of our department

Top. Select the appropriate department:

Your Email Address:
Type in your message:

Shipping Outside the United States

Top. We currently ship to the following countries:

Great Britain
Hong Kong
New Zealand
Northern Ireland
Saudi Arabia
United States

Using your credit card at is completely safe

Top. When you use your credit card to shop at, rest assured that the transaction is secure. Our servers use Secure Sockets Layer (SSL), an advanced encryption technology that works with all modern browsers. This technology safeguards your personal information and guarantees privacy.

Our merchandise return policy

Top. stands behind the quality of all products sold on its site. You may return new, unopened items sold and fulfilled by within 30 days of delivery for a full refund (excluding shipping charges). Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our error.
Email us at with your order #, your name, and the product you wish to return. We will email you the information necessary to process the return.

Use of "Cookies"

Top. "Cookies" are small pieces of information stored by your browser on your computer's hard drive.

Cookies do not contain any personally identifying information. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that.

A cookie lets you browse in the store, put items in your shopping cart, and return later to continue where you left off, with the items still in the cart. Cookies help us give you a better web site.

Please be assured that accepting a cookie does not give us access to your computer or personal information under any circumstances.

Your privacy

Top. How We Use The Information You Provide Us.
When purchasing from, we ask you to provide information by filling out and submitting an online form.We ask for your name, address and contact information so we can send you your order, and so we can contact you if we have a question about your order. We ask for credit card information so we can fulfill your order, and so we can provide this information to the company or companies who process your credit card payment.

  • We do not sell, rent or lease our customer lists to third parties
  • We do not share your name and address with other companies and
  • We do not share or sell email addresses.
  • We Keep Your Personal Information Secure. carefully protects the security of the personal information you provide. Personal information we collect is stored in controlled areas of our site with limited access. When sensitive personal information (such as a credit card number) is transmitted over the Internet, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

    Controlling and Accessing Your Personal Information. lets each user manage it's own personal information. An email/order id-controlled interface enables you to modify any information you submitted to us except financial data as credit card information. Financial data may be modified by calling (917) 214-8563.